Unit Knowledge Guide-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults RII Core units BSBOPS101 Use business

Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments If you require RPL Kits with comprehensive benchmarking

prepare and preserve plant specimens AHCBIO203 Inspect and clean machinery

Units of competency TAEDEL404A Mentor in the workplace CHCMGT003 Lead the work team CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

terminate and certify structured cabling installation * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCM1014A Conduct workplace communication

Unit Knowledge Guide-ICTSAS426 Locate and troubleshoot ICT equipment, system and software faults RII Core units BSBOPS101 Use businessOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner